Delivery Information

1. Delivery Zones

We currently deliver our products to addresses within India.

Delivery availability may vary depending on the location and the serviceability of our logistics partners.

2. Order Processing Time

Orders are generally processed within 1–2 business days after successful payment confirmation.

During peak shopping periods, festive seasons, promotional campaigns, or unusually high order volumes, processing may take slightly longer.

We always make reasonable efforts to process and dispatch orders as quickly as possible.

3. Delivery Partners

We work with trusted logistics and delivery partners to help ensure that your order reaches you safely and within the estimated delivery timeframe.

The delivery partner may vary depending on your location, product, package size, and available shipping services.

4. Delivery Charges

Delivery charges may vary depending on factors including:

• Delivery location
• Package weight and dimensions
• Shipping method
• Order value
• Applicable promotional offers

Any applicable delivery or shipping charges will be displayed during checkout before you confirm your order.

Where free delivery is available, the applicable terms and conditions will be displayed on the Website or during checkout.

5. Estimated Delivery Time

Actual delivery times may vary depending on:

• Delivery location
• Courier serviceability
• Weather conditions
• Public holidays
• Transportation disruptions
• Peak-season order volumes
• Unforeseen circumstances

The estimated delivery timeframe is therefore indicative and is not a guaranteed delivery date.

6. Order Tracking

Once your order has been dispatched, we may provide you with shipping and tracking information through your registered email address, phone number, or other available communication channels.

You can use the tracking information provided to monitor the status of your shipment until it reaches the delivery address.

You may also use the "Track Order" section of our Website, where available, to check your order status.

7. Delivery Attempts

Our delivery partners will make reasonable attempts to deliver your order to the address provided during checkout.

If delivery cannot be completed because the recipient is unavailable, the address is incorrect, or for another delivery-related reason, the courier partner may:

• Make another delivery attempt
• Contact the recipient
• Leave a delivery notification
• Request additional delivery instructions

Repeated unsuccessful delivery attempts may result in the shipment being returned to the sender.

8. Delivery Address

Please carefully check your delivery address before placing your order.

Customers should ensure that the following information is accurate and complete:

• Full name
• House or building number
• Street or locality
• City
• State
• PIN code
• Contact phone number

Health Is Wealth cannot be held responsible for delays, failed deliveries, or returned shipments caused by incorrect, incomplete, or inaccurate address information provided by the customer.

If you notice an error in your delivery address after placing an order, please contact us as soon as possible at sales@healthiswealth.fit .

We will make reasonable efforts to assist you, but we cannot guarantee that an address can be changed after an order has been dispatched.

9. Delivery Restrictions

We aim to deliver across India wherever our logistics partners provide service.

However, delivery may not be available to certain remote, restricted, inaccessible, or non-serviceable locations.

We may also be unable to deliver to certain types of addresses depending on the restrictions of our delivery partners.

If an address is identified as non-serviceable, we may contact the customer to discuss available options.

10. Delivery Updates

We aim to keep you informed throughout the order and delivery process.

Depending on the available services, you may receive notifications relating to:

• Order confirmation
• Order processing
• Order dispatch
• Shipment tracking
• Out-for-delivery status
• Delivery completion

Please ensure that the email address and phone number associated with your order are accurate so that you can receive important updates.

11. Delays in Delivery

Although we aim to deliver orders within the estimated timeframe, delays can occasionally occur due to circumstances beyond our reasonable control.

These may include:

• Severe weather
• Natural events
• Transportation disruptions
• Public holidays
• Courier operational issues
• High order volumes
• Government restrictions
• Incorrect or incomplete address information
• Other unforeseen circumstances

If your shipment is delayed, we will make reasonable efforts to assist you and provide available tracking information.

12. Shipping During Holidays

Shipping and delivery services may be affected during:

• Public holidays
• National holidays
• Festival periods
• Major shopping events
• Courier holidays
• Exceptional weather or transportation conditions

Orders placed during such periods may require additional processing or delivery time.

We appreciate your patience during periods of unusually high demand.

13. Damaged or Tampered Packages

If you receive a package that appears to be significantly damaged, opened, or tampered with, please notify the delivery partner at the time of delivery where possible.

We also recommend taking photographs of the package and contacting our customer support team as soon as possible.

Please contact us at sales@healthiswealth.fit .

14. Undelivered or Returned Orders

If an order cannot be delivered because of an incorrect address, repeated failed delivery attempts, refusal to accept the shipment, or other circumstances attributable to the recipient, the shipment may be returned to us.

If an order is returned, please contact our customer support team to discuss the available options.

Additional shipping charges may apply for re-dispatch, where applicable.

15. Delivery Support

If you have questions or concerns regarding your order or delivery, our customer support team is available to assist you.

When contacting us about a delivery, please provide your order number so that we can assist you more efficiently.

16. Delivery Policy Updates

We reserve the right to update or modify this Delivery Information page from time to time to reflect changes in our shipping processes, delivery partners, services, or applicable requirements.

Any changes will become effective when the revised information is published on our Website.

We encourage customers to review this page periodically for the latest delivery information.