Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us, as well as certain information automatically when you use our Website.

1.1 Personal Information

When you create an account, place an order, contact us, or otherwise interact with our Website, we may collect information such as:

• Full name
• Email address
• Phone number
• Shipping address
• Billing address
• Account information
• Order and transaction details
• Information you provide when contacting customer support
• Other information that you voluntarily provide to us

Payment information may be processed through our third-party payment service providers. We may not directly store complete payment card details on our servers.

1.2 Automatically Collected Information

When you visit our Website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website or URL
• Pages visited
• Date and time of visits
• Website interactions and usage patterns

This information helps us understand how visitors use our Website and allows us to improve its functionality, security, and user experience.

1.3 Cookies and Similar Technologies

Our Website may use cookies and similar technologies to:

• Keep your shopping cart functioning
• Remember your preferences
• Improve website performance
• Understand website traffic and usage
• Provide a better browsing experience
• Support analytics and marketing activities, where applicable

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some Website functionality.

2. How We Use Your Information

We may use the information we collect for the following purposes:

2.1 Order Processing and Fulfillment

We use your information to:

• Process and confirm orders
• Process payments through authorized payment providers
• Pack and ship products
• Provide order updates
• Handle returns, refunds, and exchanges
• Provide customer support

2.2 Website and Service Improvement

We may use information to understand how customers interact with our Website and improve:

• Website functionality
• Product offerings
• Customer service
• Shopping experience
• Website performance
• Content and educational resources

2.3 Communication

We may use your contact information to communicate with you regarding:

• Orders
• Account-related matters
• Delivery updates
• Customer service requests
• Important Website or policy updates

2.4 Marketing Communications

Where permitted by applicable law, we may send promotional communications about our products, offers, new products, or other updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the email or by contacting us at sales@healthiswealth.fit .

2.5 Fraud Prevention and Security

We may process information to detect, investigate, and prevent fraudulent transactions, unauthorized activity, security incidents, and abuse of our Website.

2.6 Legal and Regulatory Compliance

We may use or disclose information when necessary to comply with applicable laws, regulations, legal proceedings, court orders, or lawful requests from government authorities.

3. How We Share Your Information

We do not sell your personal information to third parties.

We may share certain information with trusted service providers when necessary to operate our business and provide services to you.

3.1 Service Providers

Depending on the services you use, information may be shared with providers that assist with:

• Payment processing
• Order fulfillment
• Shipping and delivery
• Website hosting
• Website analytics
• Customer support
• Email communication
• Fraud prevention
• Technical services

These service providers are expected to use your information only for the services they provide to us and in accordance with applicable requirements.

3.2 Legal Requirements

We may disclose information where we reasonably believe disclosure is necessary to:

• Comply with applicable law
• Respond to a valid legal request
• Comply with a court order
• Protect our legal rights
• Prevent fraud or security threats
• Protect the safety of our customers or others

4. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal or regulatory requirements.

The actual retention period may vary depending on the type of information and the purpose for which it was collected.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on applicable law, you may have certain rights concerning your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally permitted
• Request restriction of certain processing
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Opt out of promotional communications

To exercise applicable privacy rights, please contact us using the details provided in the Contact Us section below.

We may need to verify your identity before processing certain requests.

7. Promotional Emails

If you receive promotional emails from us and no longer wish to receive them, you can unsubscribe using the unsubscribe link provided in the email.

You may also contact us directly at:

sales@healthiswealth.fit

Please note that even if you opt out of promotional communications, we may still send essential transactional or service-related communications, such as order confirmations, shipping updates, or important account notifications.

8. Third-Party Websites and Services

Our Website may contain links to third-party websites, services, social media platforms, payment providers, or other external resources.

If you follow a link to a third-party website, that website will have its own privacy policy and terms. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

9. Children's Privacy

Our Website is intended for general audiences and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

10. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

Your continued use of the Website after an updated Privacy Policy has been posted may constitute acceptance of the revised policy to the extent permitted by applicable law.